Our Staff

Amy Staggs

Amy Staggs

Regional Office Manager

Amy Staggs joined Starkey HearCare in 2018 as a Regional Administrative Manager. In July of 2020 I was promoted to Regional Manager of South Florida. Connecting people back to their world is a passion of mine as I love seeing the smiles on patients faces when they are able to hear their spouses again. I enjoy helping our employees provide exceptional customer service, teaching and guiding them to help save hearing lives.

In 2020 I have begun schooling to become a Hearing Instrument Specialist to perfect my craft and personally reconnect more people to their worlds. I look forward to meeting you in our offices!

In my free time I love spending time on the soccer fields with my two boys and traveling the state of Florida visiting new state parks and amusement parks.

Karen Katsaras, BC-HIS

Karen Katsaras, BC-HIS

Hearing Instrument Specialist

Karen Katsaras is Board Certified in Hearing Instrument Science and has been in the industry for 10 years. She graduated with honors from the University of Akron, in 1997. She is highly trained in helping people understand their hearing condition as well as recommending solutions to meet their individual needs. She is passionate about helping her patients communicate more effectively with their family and friends, while also improving their overall quality of life.

In Karen’s free time she enjoys playing tennis, swimming, scuba and spending time with her three children and her dog. She has always been active in her local schools and community. Please stop by the office or call to schedule a free, hearing evaluation with Karen today!

Michael Bailey

Michael Bailey

Licensed Hearing Aid Dispenser

Mike grew up in south Florida before Disney World arrived. After graduating from University of North Florida he headed for San Francisco where he earned his license to dispense hearing aids in 1991. A short time later he became National Board Certified. When not helping the hearing impaired he spends his free time sailing.

He enjoys the feeling of getting so much more than simply a paycheck for the work he does. The sense of fulfillment is what keeps him coming back. Several years ago he returned to his roots in south Florida and lives aboard a sailboat with two cats named Captain Cook and The Tempest. His other hobbies include writing fiction and playing golf.

woman with ipad background

Customer Reviews

Excellent service and products! Went in to have maintenance on my 7 year old hearing aids and ended up purchasing Starkey micro-Tech Wireless Esentia hearing aids! I have to admit, what sold me on these were the facts that I could pair with my i-Phone and receive all calls IN...

Diane Martel, on Google

Mr. Bailey was the BEST I have been to since going to Quality Hearing Aids for the past eight years. He is extremely thorough and explains everything as he goes along with his examination. He is extremely knowledgeable. He is a true professional as well as being very personable. Well...

Gail Tonelli, on Google

Audiologist solvedy problem which was a rather complicated.issje.

Sergio Megias, on Google

Very nice new audiologist named Karen. Very helpful

Theresa davidson, on Google

Dr Karen and assistant Bruni provided Superior Service and care with my hearing aid issues. They were very patient, accommodating and kind. . I highly recommend this company and their services. - Gloria

geewhizjewel, on Google

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